Privacy Policy

What data we collect and why

Forms on our sites

By filling out the forms you provide us with your email address. We need this information to contact you and answer all your questions.

How long we store your data

Completed forms – for as long as it is necessary. Email to e-Book – until you request a cancellation.

Who processes your data


Google as the operator of Analytics and Ads applications. More information.


We use Facebook Messenger for direct chats, whereas you can add reviews, comments, like, share or contact us via our Facebook site. More information.


Google Analytics

It collects data about your activities and interactions on the website, just like about the device you use and its operating system, your geographic location, IP address, and so on. Its purpose is statistical analysis and website upgrade.

Google Ads

It gathers data about your interactions on the website. Its purpose is to provide targeted advertising. More information.


It gathers data about the number of clicks such as “like” and “share”. Its purpose is to provide targeted advertising. More information.

Contact form

Collects name and email address. Its purpose is to contact the customer.

Decline of the use of cookies

You can set up the use of cookies by using your Internet browser. Most browsers automatically accept cookies in the introductory set-up. By using your web browser settings, cookies can be declined or limited to certain cookies. You can find information about browsers and how to set preferences for cookies on the following websites. Chrome Safari Firefox Internet Explorer

You have the right to:

Find out what data we collect, for what purpose, to what extent, for how long, and who has access to it.

Request to correct or delete your data.

Request to stop sending email messages.

Revoke your consent to process your personal data.

Privacy Policy

I. Fundamental provisions

The operator of personal information pursuant to Paragraph 4 (Article 7) 2016/679 of the Regulation of the European Parliament and Council (EU) on the protection of individuals with regard to processing personal data and free movement of such data (‚GDPR‘) is Petroserv SK s. r. o., IČO: 52410111 with its registered office at Cintorínsky rad 1184/14 945 01 Komárno (hereinafter referred to as the “operator”).

The operator’s contact details are:

Address: Cintorínsky rad 1184/14 945 01 Komárno


Telephone Number: +421 950 560 982

Personal data are data relating to an identified natural person or an identifiable natural person, who can be identified directly or indirectly, in particular on the basis of a generic identifier, other identifier such as name, surname, identification number, location data or online identifier, or based on one or more characteristics or traits that constitute its physical identity, physiological identity, genetic identity, psychic identity, mental identity, economic identity, cultural identity or social identity.

The personal data controller did not appoint a data protection intermediary.

II. Sources and categories of processed personal data

The operator processes the personal data provided either by you or obtained by fulfilling your order.

The operator processes your identification and contact data and the data necessary for the performance of the contract.

III. Legal reason and purpose of processing personal data

The legal reason for processing personal data is the performance of the contract between you and the operator pursuant to Art. 6 Par. 1, Letter (b) GDPR; the authorized interest of the operator in providing direct marketing (in particular sending business offers and newsletters) pursuant to Art. 6 Par. 1, Letter (f) GDPR; processing is necessary for the performance of the contract whose contracting party is the person concerned, or, to take precautionary measures at the request of the person concerned.

The purpose of processing personal data is:

To handle your request and exercise your rights and obligations implicit in the contractual relationship between you and the operator; filling in the contact form requires personal data, which are necessary for successful processing of the request (name and address, contact details), for sending business offers and performing other marketing activities.

There is no automatic individual decision-making on the part of the operator by course of Art. 22 GDPR. You have given your explicit consent to such processing.

IV. Data retention period

The operator stores personal data

for the period necessary to exercise the rights and obligations arising from the contractual relationship between you and the operator and to assert claims arising from these contractual relationships (for a period of 15 years from the termination of the contractual relationship).

for as long as the consent to the processing of personal data for marketing purposes is withdrawn, for a maximum of 15 years, if the personal data are processed by consent.

After the expiry of the personal data retention period, the operator shall delete personal data.

V. Recipients of personal data (subcontractors of the operator)

The recipients of personal data are persons

involved in receiving messages from contact forms and reservations,

providing marketing services.

The controller does not intend to provide personal data to a third country (outside the EU) or to an international organization.

Services provided, including marketing and supporting services

Google Analytics – records cookies and web usage

Google Adwords – records cookies and web usage

VI. Your rights

Under the conditions specified in GDPR you have

the right to access your personal data under Art. 15 GDPR,

the right to correct personal data pursuant to Art. 16 GDPR, eventually to restrict processing under Art. 18 GDPR.

the right to delete personal data under Art. 17 GDPR.

the right to object to processing under Art. 21 GDPR and

the right to data portability under Art. 20 GDPR.

the right to revoke the processing consent in writing or electronically to the postal address or email of the operator referred to in Art. III of these conditions. You can revoke consent at any time in your own customer account.

You have the right to file a complaint with the Office for Personal Data Protection if you believe that your right to privacy has been violated.

VII. Conditions for securing personal data

The Operator declares that he has taken all appropriate technical and organizational measures to secure personal data.

The operator has adopted technical measures to secure data and personal data storage in paper form, in secured / encrypted access to the web, encryption of customer passwords in the database, regular system updates, regular system backups.

The operator declares that only the persons authorized by him have access to personal data.

VIII. Final provisions

By submitting a message via the form on the website, you confirm that you are familiar with the terms of privacy and that you accept them in their entirety.

You agree to these terms by checking your consent using the online form. By checking your consent, you acknowledge that you are familiar with the terms of privacy and accept them in their entirety.

The operator is entitled to change these conditions. He will publish the new version of the Privacy Policy on his website and at the same time send you a new version of these Terms and Conditions to your e-mail address, which you provided to the operator.

These conditions come into effect on 25.5.2018.